Warranty and Return Conditions
Warranty conditions
Product Image
The pictures of the products on our site are representative. It has been added to make an impression about the sizes of the products. For this reason, there may be differences in the product sent with the image on the site.
Change
Among the products sold, electronic kits, test and measurement devices, adapters, etc. excluding electronic consumables. It is replaced with a new one in case of a problem, although the manufacturer's instructions for use (user manual, information on the box, manufacturer's website, etc.) are complied with.
Return cargo
Cargo charges of products that break down within the first 10 days are covered by us if they are sent with the cargo companies we work with (YurtiçiMNG).
Defective new product
The new products you bought out of their packaging, which are defective, are classified as "defective new products." You must deliver this type of products to us directly, provided that they are in their original packaging and with all accessories "as received". Label, tape, writing etc. in its original package. should not be.
Processing time
The processing time of the products we receive varies depending on the stocks of the supplier, the return depends on the report to be given by the authorized service, and the repair depends on the repair time of the authorized service.
Our company strives to conclude your transaction as soon as possible by applying the necessary sanctions to suppliers and authorized services in order to avoid any unjust treatment.
Cancellation and Refund Conditions
1. If you place an order electronically on the website you are using, you will be deemed to have accepted the preliminary information form and the distance sales contract presented to you.
2. Buyers are subject to the provisions of the Law No.6502 on the Protection of the Consumer and the Regulation on Distance Contracts (RG: 27.11.2014 / 29188) and other applicable laws regarding the sale and delivery of the purchased product.
3. Cargo charges, which are the shipping costs of the product, will be paid by the buyers.
4. Each product purchased is delivered to the person and / or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.
5. The purchased product must be delivered in full and in accordance with the qualifications specified in the order and with documents such as warranty certificate, user manual, if any.
6. In the event that it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days.
If the price of the purchased product is not paid:
7. If the buyer does not pay for the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product is terminated.
Purchases made using Unauthorized Credit Cards:
8. If, after the product is delivered, it is determined that the credit card paid by the buyer has been used unfairly by unauthorized persons and the price of the product sold is not paid by the relevant bank or financial institution to resistor.net, the buyer will resist the shipping cost of the product subject to the contract within 3 days. net to resist.net.
If the product cannot be delivered on time due to unforeseen reasons:
If there is a force majeure that cannot be predicted by 9.direnc.net and the product cannot be delivered on time, the situation is notified to the Buyer. The buyer may request the cancellation of the order, the replacement of the product with a similar one, or the postponement of the delivery until the obstacle disappears. If the buyer cancels the order; If the payment was made in cash, this fee shall be paid to him within 14 days of cancellation. If the buyer made the payment by credit card and cancels, the product price will be returned to the bank within 14 days from this cancellation, but it is possible for the bank to transfer it to the buyer's account within 23 weeks.
The buyer's obligation to check the product:
10. The buyer will inspect the contractual goods / service before receiving it; crushed, broken, torn packaging, etc. will not receive the damaged and defective goods / services from the cargo company. The delivered goods / services will be deemed undamaged and intact. The BUYER must carefully protect the goods / services after delivery. If the right of withdrawal will be used, the goods / services should not be used. The invoice must be returned with the product.
Right of Withdrawal:
11. BUYER; may use the right of withdrawal from the contract by refusing the goods without any legal or criminal liability and without any justification, provided that the product purchased is delivered to him or to the person / organization at the address indicated, within 7 days, provided that he informs resist.net via the following contact information.
12. Contact information for the right of withdrawal of the seller:
Company: İNTEL İNT.ELK.SAN.TİC.LTD.ŞTİ
Web Address: www.direnc.net
Address: Zümrütevler Mahallesi Çilek Sokak No: 9 / A Maltepe / İSTANBUL
Email: destek@direnc.net
Tel (Pbx): 0850 450 47 47
Fax: 0216 346 28 35
Duration of Right of Withdrawal:
14 Expenses arising from the use of the right of withdrawal belong to resistor.net.
15. In order to use the right of withdrawal, it is obligatory to notify resistance.net within 7 days by registered mail, fax or e-mail and the product must not be used within the framework of the provisions of "Products for which the Right of Withdrawal Cannot Be Used" set forth in this contract.
Exercising the Right of Withdrawal:
16.3. the invoice of the product delivered to the person or the BUYER (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns whose invoices are issued on behalf of the institutions will not be completed unless the RETURN INVOICE is issued.)
17. The return form must be delivered complete and undamaged with the box, packaging and standard accessories, if any, of the products to be returned.
Return conditions:
18. Returning the total amount and the documents that put the BUYER under debt to the address specified by the BUYER, to the bank account and credit card account within 7 days from the receipt of the withdrawal notification to resistor.net, and 7 is obliged to return the goods within the daily period.
19. If there is a decrease in the value of the goods due to a reason caused by the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the damages of resistor.net at the rate of its fault. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the product or product within the period of withdrawal.
Products that cannot be used for withdrawal:
Product Image
The pictures of the products on our site are representative. It has been added to make an impression about the sizes of the products. For this reason, there may be differences in the product sent with the image on the site.
Change
Among the products sold, electronic kits, test and measurement devices, adapters, etc. excluding electronic consumables. It is replaced with a new one in case of a problem, although the manufacturer's instructions for use (user manual, information on the box, manufacturer's website, etc.) are complied with.
Return cargo
Cargo charges of products that break down within the first 10 days are covered by us if they are sent with the cargo companies we work with (YurtiçiMNG).
Defective new product
The new products you bought out of their packaging, which are defective, are classified as "defective new products." You must deliver this type of products to us directly, provided that they are in their original packaging and with all accessories "as received". Label, tape, writing etc. in its original package. should not be.
Processing time
The processing time of the products we receive varies depending on the stocks of the supplier, the return depends on the report to be given by the authorized service, and the repair depends on the repair time of the authorized service.
Our company strives to conclude your transaction as soon as possible by applying the necessary sanctions to suppliers and authorized services in order to avoid any unjust treatment.
Cancellation and Refund Conditions
1. If you place an order electronically on the website you are using, you will be deemed to have accepted the preliminary information form and the distance sales contract presented to you.
2. Buyers are subject to the provisions of the Law No.6502 on the Protection of the Consumer and the Regulation on Distance Contracts (RG: 27.11.2014 / 29188) and other applicable laws regarding the sale and delivery of the purchased product.
3. Cargo charges, which are the shipping costs of the product, will be paid by the buyers.
4. Each product purchased is delivered to the person and / or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.
5. The purchased product must be delivered in full and in accordance with the qualifications specified in the order and with documents such as warranty certificate, user manual, if any.
6. In the event that it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days.
If the price of the purchased product is not paid:
7. If the buyer does not pay for the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product is terminated.
Purchases made using Unauthorized Credit Cards:
8. If, after the product is delivered, it is determined that the credit card paid by the buyer has been used unfairly by unauthorized persons and the price of the product sold is not paid by the relevant bank or financial institution to resistor.net, the buyer will resist the shipping cost of the product subject to the contract within 3 days. net to resist.net.
If the product cannot be delivered on time due to unforeseen reasons:
If there is a force majeure that cannot be predicted by 9.direnc.net and the product cannot be delivered on time, the situation is notified to the Buyer. The buyer may request the cancellation of the order, the replacement of the product with a similar one, or the postponement of the delivery until the obstacle disappears. If the buyer cancels the order; If the payment was made in cash, this fee shall be paid to him within 14 days of cancellation. If the buyer made the payment by credit card and cancels, the product price will be returned to the bank within 14 days from this cancellation, but it is possible for the bank to transfer it to the buyer's account within 23 weeks.
The buyer's obligation to check the product:
10. The buyer will inspect the contractual goods / service before receiving it; crushed, broken, torn packaging, etc. will not receive the damaged and defective goods / services from the cargo company. The delivered goods / services will be deemed undamaged and intact. The BUYER must carefully protect the goods / services after delivery. If the right of withdrawal will be used, the goods / services should not be used. The invoice must be returned with the product.
Right of Withdrawal:
11. BUYER; may use the right of withdrawal from the contract by refusing the goods without any legal or criminal liability and without any justification, provided that the product purchased is delivered to him or to the person / organization at the address indicated, within 7 days, provided that he informs resist.net via the following contact information.
12. Contact information for the right of withdrawal of the seller:
Company: İNTEL İNT.ELK.SAN.TİC.LTD.ŞTİ
Web Address: www.direnc.net
Address: Zümrütevler Mahallesi Çilek Sokak No: 9 / A Maltepe / İSTANBUL
Email: destek@direnc.net
Tel (Pbx): 0850 450 47 47
Fax: 0216 346 28 35
Duration of Right of Withdrawal:
14 Expenses arising from the use of the right of withdrawal belong to resistor.net.
15. In order to use the right of withdrawal, it is obligatory to notify resistance.net within 7 days by registered mail, fax or e-mail and the product must not be used within the framework of the provisions of "Products for which the Right of Withdrawal Cannot Be Used" set forth in this contract.
Exercising the Right of Withdrawal:
16.3. the invoice of the product delivered to the person or the BUYER (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns whose invoices are issued on behalf of the institutions will not be completed unless the RETURN INVOICE is issued.)
17. The return form must be delivered complete and undamaged with the box, packaging and standard accessories, if any, of the products to be returned.
Return conditions:
18. Returning the total amount and the documents that put the BUYER under debt to the address specified by the BUYER, to the bank account and credit card account within 7 days from the receipt of the withdrawal notification to resistor.net, and 7 is obliged to return the goods within the daily period.
19. If there is a decrease in the value of the goods due to a reason caused by the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the damages of resistor.net at the rate of its fault. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the product or product within the period of withdrawal.
Products that cannot be used for withdrawal:
- Resistance
- Condenser
- Transistor
- All integrated variants
- Relays
- Crystals
- Jacks
- Leds
- Solders
- Diode
- Optocoupler
- Power electronics materials
- Cables
- Measurement tools
- All kinds of pcb mounting type products